There are many great features within Hero to help staff make effective use of the software to save valuable time. Below are some suggestions to support schools in the event of a Covid-19 lockdown.
Gather Wellbeing Data with Super Simple Surveys (Premier feature)
The unpredictable nature of Covid-19 is impacting young people in various ways. Many children may be affected by lockdown announcements, regardless of their location. Super Simple Surveys can be added to a Student Feed or Community Feed post to gather information about how your students are feeling at this time. This can help teachers to stay connected, strengthen relationships, and support students and their families with adapting to Alert level restrictions.
- My son/daughter is upbeat and positive. No concerns.
- My son/daughter is nervous but is talking with us and we are supporting him/her at home.
- My son/daughter has heightened anxiety at this time and we would welcome the opportunity to talk with his/her teacher.
Help Article: Adding a Simple Survey to Student Feed Post
Help Article: Adding a Simple Survey to Community Feed Post
You can also extend your wellbeing tracking by adding a “Covid-19” page or flag for the students requiring ongoing monitoring and support.
Creating a new page for Covid-19:
You may wish to set up a temporary Covid-19 Notes page for internal staff communication around students needing close monitoring or pastoral care specifically relating to anxiety, isolation, or family circumstances as a result of Covid-19. Within the page setup, you can add the ability to display an icon on student profiles and/or create an automatically generated group.
Help Article: Adding a new Page
Hero enables software administrators to add up to three coloured flags that identify a student as someone who is being tracked. If you haven’t used these flags before, you may wish to label one as 'Covid-19' and turn this on for students who you identify as needing support.
Help Article: Setting up and Turning On Tracking Flags
Stay in the loop with all happenings by downloading the Hero App, and setting your own notification preferences. This functionality is available for both staff and caregivers.
Help Article: Managing Your Notifications and Devices
Staff can also utilise Hero subscriptions to subscribe to posts made on specific pages or using specific tags. They will then receive post notifications when a new post has been made.
Help Article: Subscribing to Post Notifications
During these times, it’s important for schools to know whether caregivers are receiving communications. Hero’s engagement analysis functionality allows staff to tap into engagement analytics so that no message is missed in your community.
Help Article: Analysing Community Engagement with Posts
Online Learning Resources
The following resources contain information to support your school with using Hero for Online Learning.
Video: Hero for Online Learning
Article: Hero for Online Learning
Action Plan: Hero for Online Learning