When your school community commences making payments by credit card via the online finance viewing platform, it is important that you are able to verify these payments against the student's account in Hero. This article will assist you with this reconciliation process.
TO RECONCILE PAYMENTS MADE VIA THE CUSTOMER PAYMENT PLATFORM (CPP)
1.. Log into Hero and navigate to the Administration menu. If you have a wide-screen device this will already be visible on the left-hand side of your screen. If not, click on the Administration menu icon at the top left-hand side of your screen.
2. Under the heading Administration click on Finance
3. Click TRANSACTION REPORTING
4. Enter the date range you require.
5. Select BANK RECONCILIATION
6. Scroll to your ONLINE payments. These are all the individual transactions that were processed via the payment portal.
12. Download or Print your report.
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