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HELP RESOURCE LINKS |
- I understand how payments are processed in Hero
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Understanding Payments in Hero |
- I can pay an individual line item
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Paying a Single Payment |
- I can pay multiple line items with a single payment
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Paying Multiple Line Items with a Single Payment |
- I can pay my line items by credit card via my Hero App
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Payment made via the Hero App |
- I can process an advanced payment when my parent is paying an amount weekly and they have no further outstanding bills
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Adding a Payment in Advance (PIA) |
- I have payments in advance and need to apply them to a new line item
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Paying a Line Item from Payment in Advance |
- I can shift a payment in advance to a sibling because the older sibling has left school
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Transferring Payment in Advance (PIA) to a Sibling |
- I can see what a parent has paid on their account when I make an inquiry
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Viewing Payments Received from an Individual |
- I can edit a payment when I have entered the wrong payment method, date or payer.
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Editing an Existing Payment |
- I can cancel a payment because I entered the wrong amount or added it to the wrong student or line item.
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Cancelling a Payment Received |
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