NSW Student Wellbeing - Printing a Caregiver Suspension or Expulsion Letter

Hero communicates with caregivers via the Hero app which, in most cases, removes the need to print letters.   Designated Suspension and Expulsion Letter pages have been set up specifically for the Suspension and Expulsion processes and will only be visible to a caregivers if content exists.

It may be necessary to print a letter for the caregiver or an external agency.  These posts have special printing features to produce a suitably formatted document.

The Director, Education Leadership (DEL) plays an important role in the suspension process.  Prior to printing, the DEL details and an electronic Principal's signature needs to be uploaded.

SETTING THE DEL OPTIONS AND PRINCIPAL'S SIGNATURE

1. Navigate to the Administration menu.  If you have a wide-screen device this will already be visible on the left-hand side of your screen. If not, click on the Administration menu icon at the top left-hand side of your screen.

2.  Under the heading Options select NSW Department of Education

3.  Enter the DEL Name, Contact Email Address and Contact Phone Number in the fields provided. 

4.  Upload an electronic signature to be used when printing a caregiver suspension or explusion letter.

TO PRINT A SUSPENSION OR EXPULSION LETTER

1.  Navigate to the student profile and click on their pop up menu.

or

2.  Select the Suspension Letter Page.

Note: the names and content of pages are personalised by a school's leadership team so the name may vary slightly.

3.  Find the post you wish to print and click the post menu icon.

4.  Click Print this post.  A popup will be displayed.  Leave all visible options as you see them as these will be ignored by this process.  The only relevant options are the School Details.

5.  Click PRINT to produce the formatted letter.