When a caregiver logs into their PC or Hero App, they may have the authority to view the financial statement for the students in their care. Access to finance viewing is controlled by the school's Finance Officer.
If finance viewing is available, the caregiver is able to pay outstanding line items by Credit or Debit Card. These will incur the standard Credit Card fees that generally apply to this process.
When a payment is made using this feature, it automatically updates the line item in Hero so your Finance Officer does not have to perform any further processing of the payment. The payment transaction created by this process will have a payment type of ONLINE and will be visible in all your payment reports.
WHAT THE PARENT SEES
Refer to the article on Viewing and Paying Statements Online as a Caregiver
RECONCILING ONLINE PAYMENTS
Refer to article Reconciling Payments made via Stripe
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