Payments via Credit Card are made via the intermediary company Stripe. This is to protect both the school and LINC Technologies. Payments made to Stripe are then transferred to the school's nominated bank account.
Paying via Stripe by Debit or Credit Card will incur a Stripe fee. As these charges may change from time to time and can differ depending on where the card is issued, please contact the Hero helpdesk for the latest information. The fees are clearly visible to the caregiver when confirming the payment. The default is for caregivers to be charged the fee, however a school can opt to pay this instead. Contact the helpdesk if you would like this to happen.
The first step in activating this facility is to link your Stripe account to Hero and enable online payments.
CREATE YOUR STRIPE ACCOUNT AND CONNECT IT TO HERO
1. Navigate to the Administration menu. If you have a wide-screen device this will already be visible on the left-hand side of your screen. If not, click on the Administration menu icon at the top left-hand side of your screen.
2. Under the heading Options select Finance Options
3. Locate the Online Payments section and click Connect with Stripe
This will take you through the process to set up your new Stripe account, or log in with an existing account. The instructions below cover setting up a new Stripe account.
If you have a NZ Business number then you can select Non-Profit as your business type otherwise choose Sole Trader/Sole Proprietor . It is important that you take note of your Stripe username and password as you will need to log into your Stripe Account to view your Transaction Summaries and reconcile your bank account.
4. Enter your Finance Officer's email address, click Submit ->
5. Create a secure password for your Stripe account. Click Submit ->
6. Follow the onscreen instructions to set up your two-step authentication method. You will need to link to an Authenticator App or follow the on-screen instructions to use your phone or a security key.
If using an Authenticator App, verify your login via the generated verification code.
Take note of the details provided here. We recommend the use of a password manager for securely saving information.
7. If you have paused this process and come back to begin again, select to connect to your new "Unnamed account". Your details will be added later in this process.
Click Connect ->
8. Set your business type to Individual or sole trader
For your Business structure select I do not have an NZBN
Click Continue
9. Enter the details of the Principal.
Note: Although these fields don't show as mandatory now, you will need to enter all of these details to fully activate your Stripe account.
10. Enter the Business details including your school website URL and the product description "New Zealand Educational Institution".
11. Enter your bank account details and set your payout schedule. Click Continue.
12. Check your public details for customers and confirm
13. Unless otherwise sure, Click Not right now to skip opting into Stripe Tax.
14. Check all the provided details and read the terms and conditions, then click Agree and Submit.
15. You will now be redirected to Hero and your Stripe account will be connected.
15. Once connected, you are able to enable or disable online payments with the slider found in Finance Options > Online Payments.
FINISH SETTING UP STRIPE
Go to https://dashboard.stripe.com/login to log into your new Stripe account.
Check if any action is required in order to receive payments. If you see this message, click View account status.
This will take you to a list of actions that are required to ensure payouts will commence. Click start on the tasks and follow the on-screen instructions.
Principal verification documents may be required.
Comments
0 comments
Article is closed for comments.