Staff members are never deleted from Hero as they are connected with the historical learning record of their students.
When a staff member leaves it is vital that their ability to sign in to Hero is removed.
In addition to the below, helpdesk access should be removed if they have it, in order to free up the slot.
If a staff member returns after a period away from the school, their original staff account can be reactivated.
If a Principal leaves, please notify Hero as the new Principal must be set up with appropriate permissions by Hero helpdesk.
TO PREVENT A STAFF MEMBER LOGGING IN WHEN THEY LEAVE
1. In the Administration Menu click on Staff Members.
2. Click the pop up menu icon on the leaving staff member's profile.
3. Click ADMIN PAGE.
4. Click the "Is currently employed..." slider to OFF. This will prevent prevent this person logging into Hero and identify them as Former Staff.
5. The email address will also be removed to enable it to be used elsewhere, but a record of it is visible in the Previous email address field for future reference.
REINSTATE A RETURNING STAFF MEMBER
1. Follow steps 1 - 3 as above
2. Enter the Email Address. If the Previous email address exists, copy and paste it into the field. Click the SAVE icon.
2. Click the "Is currently employed..." slider to ON
Comments
0 comments
Article is closed for comments.