Software Setup Resource Links for Office Administrators

The following resources have been provided to Office Administrators as they begin their journey with Hero. 

The links take you to short video tutorials and help articles that cover all basic functions of Hero and the initial set up and customisations needed to be made before starting use of your Hero software in your school office.

TASK		HELP RESOURCE LINKS
Introduction to Hero
Log into Hero on a computer and bookmark the URL		Video Tutorial: Logging into Hero Help Article: Logging into Hero - Information for Staff
Download the Hero app onto your mobile device and log in		Apple App Store Google Play
Watch the Navigating around Hero video		Video Tutorial: Navigating around Hero Help Article: Navigating around Hero
Set up your Hero profile		Video Tutorial: Set up your Hero Profile Help Article: Changing your Staff Profile Image
Learn how to give other staff members access to Hero		Video Tutorial: Giving other staff members access to Hero Help Articles: Adding a New Staff Member Editing Staff Details
Learn about student profile icons and symbols		Video Tutorial: Student Profile Icons and Flags Help Articles: Student Profile Icons and Flags Student Tracking Flags
Learn about student enrolment information		Video Tutorial: Learn about Student Enrolment Information Help Articles: Accessing Student Information Editing Student Information
See an overview of caregiver Hero accounts		Video Tutorial: Overview of Caregiver Information and Hero Accounts Help article: Understanding Contacts
Learn how to create groups and classes		Video Tutorial: Learn how to Create Groups and Classes Help Articles: Creating a Class Creating a Group of Students
Learn how to communicate with your community from Hero		Video Tutorial: How to communicate with your community from Hero Help Articles: Posting to the Staff Feed Posting to the Community Feed Pinning a Post to the Top of the Staff, Student or Community Feed Moderating Comments Made to Posts
Learn how to build and access lists		Video Tutorial: Learn how to Build and Access Lists Help Articles: Creating a List of Student Information Generating Pre-Made Lists in List Builder
Learn how to take the daily roll		Video Tutorial: How to Take the Daily Roll from a Class Help article: Taking Attendance for a Class or Group
Learn about Pages in Hero		Video Tutorial: Demonstration of Pages Help article: Writing a Post Deleting a Post
Hero Software Settings
Set your school details		Help Article: Setting your school’s contact details
Set your school dates		Video Tutorial: Set your School Dates Help Articles: Setting your School's Term Dates and Closed Days
Set whether all staff can mark attendance codes on the daily roll		Help Article: Setting your options for attendance
Set up your team auto groups		Help Article: Setting up Team Auto Groups
Learn how to upload student profile images		Help Articles: Adding Student Profile Images with Drag and Drop Importing Student Profile Images in Bulk
Enrolment, Attendance and Lists
Learn how to add a new student		Video Tutorial: Learn how to Add a New Student  Help Articles: Adding a New Student Processing Contacts when Enrolling Students
Learn how to manage siblings		Video Tutorial: Learn how to Add a Student from a Sibling Help Articles: Adding a Sibling of an Existing Student Linking Siblings
Learn how to maintain caregiver access to Hero		Video Tutorial: Learn how to maintain caregiver access to Hero Help articles: Maintaining Student / Contact Relationships Updating Contact Information Adding or Changing a Contact’s Email Address Adding a New Contact
Learn what to do when a student starts school		Video Tutorial: What to do when a student starts school Help Article: Changing Students from Pre-enrolled to Enrolled
Learn what to do when a student leaves school		Video Tutorial: Learn what to do when a Student leaves school Help Article: Changing Students from Enrolled to Unenrolled
Learn how to process attendance for an individual student		Video Tutorial: Learn how to process attendance for an individual student  Help Article: Marking Attendance for an Individual Student
Learn how to process whole school attendance		Video Tutorial: Learn how to process whole school attendance Help Article: Processing the Administrator’s Daily Roll
Sickbay
Sign a student in and out of the sickbay		Help articles: Signing a Student into the Sickbay Signing a Student out of the Sickbay Generating a Sickbay Register
Hero Premier Settings
Learn how caregivers can notify an absence through the app		Video Tutorial: Learn how caregivers can notify attendance through the app Help Article: Processing Attendance Notifications Reported by Caregivers
Subscribe to absence notifications		Help Article: Processing Attendance Notifications Reported by Caregivers
Set your attendance alert options		Video Tutorial: Attendance Settings in Basic Options Help article: Setting your Options for Attendance
Learn how to add a Super Simple Survey to a post		Video Tutorial: Adding a Super Simple Survey Help Articles: Adding a Simple Survey to a Community Feed Post Adding a Simple Survey to a Student Feed Post
Learn how to set up a School Bookings event		Help Articles: Setting Up a School Booking Event Managing a School Bookings Event as an Administrator
Optional
Subscribe to Hero's webinar series Manage Information Fields and Customise your Enrolment form		Click here for more information and to subscribe to the Hero Webinar series.  Video Tutorial: Manage Information Fields and Customise your Enrolment form